Privacy Policy

Last Updated: January 2026

1. Introduction

Helvorn Industrial Inc. ("we", "us", "our", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Company Details:
Helvorn Industrial Inc.
VAT: 815920384 RT 0001
Address: 10180 101 St NW, Edmonton, AB T5J 3S4, Canada
Email: tech@helvorn.shop
Phone: +1 780 423 3325

2. Information We Collect

2.1 Information You Provide Voluntarily

We collect information you voluntarily provide when you:

  • Complete contact forms on our website
  • Send emails or messages to our support team
  • Request information about our products or services
  • Subscribe to newsletters or communications
  • Apply for employment opportunities

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and device identifiers
  • Browser type and operating system
  • Pages visited and time spent on site
  • Referring website or source of traffic
  • Cookie and similar tracking data

2.3 Information from Third Parties

We may receive information about you from third parties, including analytics providers, marketing partners, and publicly available sources, which we use to enhance our services and marketing efforts.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Respond to your inquiries and provide customer support
  • Process orders and deliver services
  • Send marketing communications and promotional materials
  • Improve website functionality and user experience
  • Analyze usage patterns and trends
  • Comply with legal obligations
  • Prevent fraud and enhance security

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Consent: Where you have explicitly provided consent to process your data
  • Contract: To perform services you have requested
  • Legal Obligation: To comply with applicable laws
  • Legitimate Interest: For business operations, marketing, and security

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our website and conducting business
  • Business partners with whom we jointly offer services
  • Legal authorities when required by law or to protect our rights
  • Successors in the event of merger, acquisition, or bankruptcy

All service providers are contractually obligated to maintain confidentiality and use your information only for the purpose of providing services to us.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Retention periods vary depending on the type of information and the purpose of processing:

  • Contact Information: Retained for as long as necessary to respond to inquiries
  • Transaction Data: Retained for a minimum of 7 years for tax and legal compliance
  • Marketing Data: Retained until you unsubscribe or request deletion
  • Website Analytics: Retained for up to 26 months

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 Right to Access

You have the right to request access to the personal information we hold about you and receive a copy in a portable format.

7.2 Right to Rectification

You may request correction of inaccurate or incomplete information.

7.3 Right to Erasure

You may request deletion of your personal information, subject to certain legal exceptions.

7.4 Right to Restrict Processing

You may request that we limit how we process your information in certain circumstances.

7.5 Right to Object

You may object to processing of your information for marketing or other purposes.

7.6 Right to Withdraw Consent

If we process your data based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at tech@helvorn.shop with your request and relevant details.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

  • Secure HTTPS connections for data transmission
  • Encryption of sensitive personal information
  • Access controls and authentication mechanisms
  • Regular security audits and updates

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and deliver personalized content. You can control cookie preferences through your browser settings. For detailed information, please refer to our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take steps to delete such information and terminate the child's account.

12. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By providing information to us, you consent to such transfers. We implement appropriate safeguards to ensure adequate protection.

13. Data Breach Notification

In the event of a data breach that poses a risk to personal information, we will notify affected individuals and relevant authorities as required by applicable law, without undue delay and no later than 72 hours after becoming aware of the breach.

14. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, used, and disclosed, and the right to delete personal information collected.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Your continued use of the website constitutes your acceptance of the updated policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Helvorn Industrial Inc.
10180 101 St NW
Edmonton, AB T5J 3S4
Canada

Email: tech@helvorn.shop

Phone: +1 780 423 3325

We will respond to your request within 30 days or as required by applicable law.

17. Additional Information for Residents Outside Canada

If you reside outside Canada, different privacy laws may apply to you, including the EU General Data Protection Regulation (GDPR). We comply with applicable privacy laws across all jurisdictions where we operate. Your rights under local privacy laws remain unchanged by this policy.

Effective Date: January 2026
This Privacy Policy is governed by and interpreted according to the laws of Canada and the Province of Alberta.

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